We provide our homeowners best-in-class service to help care for your new home. Whether it’s a regularly scheduled warranty visit or an item that needs immediate attention, our team of warranty professionals takes great pride in delivering top customer service with quality results. As an EYA homeowner, you will also receive access to our Owner's Manual and instructional videos with helpful information on caring for and maintaining your home. Our goal is simple - to be there for you when you need us so you can enjoy your home for years to come.
For general Warranty Services questions, please complete this form.
If you need to submit a Warranty Service request, visit your community Homeowner Hub. To access your community's Homeowner Hub, links are listed in the Homeowner Hub section below.
T (301) 634-8700
F (301) 634-8711
Email
warrantyservice@eyawarranty.com
EYA Warranty Services
4800 Hampden Lane
Suite 300
Bethesda, MD 20814
The Owner's Manual is a valuable tool offered by EYA to its home purchasers. This manual not only guides you through the home purchasing process, but it includes answers to many commonly asked questions about home maintenance once you move in. Now for your convenience, this document may be accessed online.
The Homeowner Hub provides helpful information about your new home. Here you'll find service and support resources, warranty information, and more in one convenient place. This is a new tool available for the following neighborhoods, and we will be adding all our neighborhoods in the coming months.
Click on your neighborhood to get started.
Discover these simple tricks and tips for performing maintenance in your EYA home.
Programmable Thermostats
Gas Safety & Shut-Offs
Balancing Your Supply Registers
Caring for Countertops
Preparing For Snow
Winterizing Your Hose Bibs
Caring for Cabinetry & Hardwood Flooring
Care for Kitchen Appliances
HVAC Condensate Lines
HVAC Design & Filtration
Electrical Breaker Box
Manual Garage Door Operation
GFCI Outlet Operation
Water Systems & Shut-Offs
Replacing Smoke Detector Batteries
Exterior Caulk Joints
Cleaning Terrace Drains
Cleaning Roof Deck Stains on Duradek
Programmable Thermostats