This month’s EYA Employee Spotlight is Linda Turnbow, Warranty Service Administrator. For many of our homeowners, Linda needs no introduction. She works hard to ensure that our homeowner’s needs are met quickly and efficiently. One conversation with Linda and you will recognize her southern hospitality. Originally from South Carolina, Linda has been with EYA for 11 years and knows many of our homeowners by name. Whether or not you have had the pleasure of meeting Linda, here are a few interesting things you might not know about her.
Current Role: Warranty Service Administrator
At EYA for: 11 years
How long have you lived in the DC area?
I moved to the area in 1980. I was planning on staying for a year or two but ended up staying for 32 years! My first job was working as an elevator operator in the Capitol building. I ran the “Senator’s Only” elevator. I enjoyed it because I got to meet the Senators’ staff and families and even ended up babysitting for a few of their children.
What do you enjoy most about your current position at EYA?
I really enjoy getting to know the homeowners. Working in warranty services, homeowners call me if they have any issues. I get someone over to their home right away to fix the problem and call to ensure the issue has been resolved. I try to make each homeowner feel like they are my only homeowner and it’s nice to know you have helped someone. I know most of our homeowners by name and it’s important to me to make sure they are happy with their new home.
What makes EYA unique or special compared to your work experiences elsewhere?
The family-oriented atmosphere and the respect the staff has for each other. When someone needs help, everyone pitches in. I had to have knee surgery last year and everyone stepped up to help cover my responsibilities. Also, our employees really believe in our product and everyone takes great pride in their work. I once had a job where I dreaded getting up and going to work every day. I am so grateful to have a job I enjoy so much. Life is too short: so enjoy what you do.
What was the best vacation you ever took?
For my 40th birthday, my cousin bought my mother and me a cruise to Alaska. It was beautiful and I was able to walk on a glacier! My mother has always been my best friend so it was really nice to celebrate it with her.